The colour-changing card trick: watch it, enjoy and read AFTERWARDS it’s relation to feedback under “more”…
May 15, 2009
May 10, 2009
BIFF and BOOST
These are some other steps you may want to try out when giving feedback. I heard about these ones as I often talk about feedback with other people – I don’t know who developed these models. Anyway, here you go, maybe they’re right for you!
When something doesn´t go as you would like, you can give BIFF-feedback (instead of a biff on the nose):
- B ehaviour (specific description of what the other person has done)
- I mpact (on me, others or an outcome)
- F eelings (how do you feel now?)
- F uture (how do you wish to improve this in the future?)
Another possibility (more…)
May 3, 2009
My Preferred Feedback Recipe
Let me introduce you to the feedback model that contributed most to my own feedback-style. It’s actually not really a model, but more like a helpful structure to focus on when we want to be in a state of empathy and understanding. It’s based on self-compassion and enables me to clear my mind and understand myself before giving feedback. Developed by Dr. Marshall B. Rosenberg this way of giving feedback is now applied all over the world and his teachings of compassionate communication are the most effective tool I know to create Win-Win solutions. (Compassionate Communication is a synonym for Nonviolent Communication, or NVC.)
Positive Feedback (when your needs are met):
